Changing your password or email address

Changing your password

1. Sign in to the member app.
2. Open Profile & Settings.
3. Choose Change password.
4. Enter your current password, then your new password.
5. Save. Your new password works immediately.

Pick a password you do not use anywhere else. A long phrase beats a short complicated one.

If you have forgotten your password and cannot sign in at all, use the password reset option on the sign-in page instead — see the guide “Signing in and resetting your password” in the Getting Started section.

Changing your email address

Your email is how we reach you — confirmations, renewal reminders, and password resets all go there. If you are switching to a new address:

1. Open Profile & Settings in the app.
2. Choose Change email.
3. Enter the new email address and follow the confirmation steps shown.
4. After the change, use the new email to sign in.

Security tips

• Never share your password with anyone. The P4 Provider team will never ask for your password.
• Update your email promptly if you lose access to your old inbox — password resets go to the email on file.
• If you think someone else has accessed your account, change your password right away and contact support.